Frequently Asked Questions

Everything you need to know about your GemsMantra™ experience.

Are the gemstones used in GemsMantra™ jewelry authentic?

Yes, every piece of jewelry at GemsMantra™ features 100% natural, ethically sourced gemstones. Each purchase comes with a certificate of authenticity to ensure quality and peace of mind.

How long does shipping take for my order?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your jewelry, you can return it in its original condition for a full refund or exchange.

How should I care for my gemstone jewelry?

To maintain the brilliance of your gems, we recommend cleaning them with a soft, damp cloth and avoiding harsh chemicals, perfumes, or ultrasonic cleaners that may damage the stone's surface.

Do you offer custom jewelry designs?

Absolutely! GemsMantra™ specializes in bespoke creations. You can contact our design team via the 'Custom Orders' page to start crafting your unique, one-of-a-kind piece.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.